🔄 Return, Exchange & Refund Policy

We want you to have a smooth shopping experience with us. If there is any issue with your order, we’re here to help.

✅ Eligible Returns

Returns or replacements are accepted if:

✔ Product received is damaged, defective, or broken
✔ Product received is different from what you ordered

📏 Size Exchange

✔ If you receive the wrong size, we will arrange an easy exchange.
✔ If the size is correct but does not fit, exchange is possible for the same item (subject to availability).

❌ Customized or stitched products cannot be returned or exchanged.

📩 How to Request a Return

Contact our support team:

📞 Call / WhatsApp: +91 99257 33127
🕘 Support Hours: Monday – Friday, 10 AM – 6 PM

Please share:

• Order Number
• Reason for return or exchange
• Product photos (if damaged or incorrect)
• 📹 Parcel opening video for quick verification

⏳ Verification

Our team may take 24–48 hours to review your request.
After verification, we will confirm the return, exchange, or refund if applicable.

📦 Return Conditions

• Item must be unused with original tags & packaging
• You must report any issue within 48 hours (2 days) after delivery
• After 48 hours, refund requests will not be accepted, only exchange may be possible

🚚 Return Shipping

If you wish to return the product, you need to send the parcel by self-courier.

📦 We recommend India Post for returns, but you may also use any reliable courier service.

💰 Refund Policy

• Refund will be processed within 2–3 days after we receive the returned parcel
• Refund will be sent to your bank account via NEFT,UPI,GOOGLE PAY ETC.

⚠️ ₹250 shipping charge will be deducted from the refund amount

ℹ️ Important Notes

• Please record a parcel opening video after receiving the order
• Minor color variations due to lighting or screen resolution are not eligible for return
• Returns will not be accepted if the product quality matches the product images

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✅ By placing an order, you confirm that you have read and agreed to our return policy.